Club Manager (CS)

Are You Ready to Lead Like an Operator - Not Just Manage a Gym?

We're not looking for seat-fillers, hype men, or ego-driven fitness veterans. We're building a club-level execution machine, and we need a Club Manager who leads from the front, commands systems like a shift captain, and drives business outcomes with surgical precision.

If you're emotionally hesitant, conflict-avoidant, or allergic to metrics, skip this ad.

But if you're obsessed with high standards, business growth, and team performance, we want you.

THE MISSION

As a Club Manager, you will run your club like a business unit, not a social space. You'll be accountable for P&L drivers, team execution, membership growth, and operational discipline. Your leadership sets the tempo, the culture, and the scoreboard.

WHAT YOU'LL OWN

1. Sales & Membership Growth

- Lead daily sales execution: outreach, prospecting, lead follow-ups, A1s/A2s, trial conversions.

- Smash monthly targets for memberships, PT revenue, and local campaigns.

- Build street-level brand visibility through walk-in traffic, referrals, and community touchpoints.

2. Team Leadership & Performance

- Recruit, train, coach, and rate every staff member using the S-Level System (S4 to S-).

- Conduct daily pre-shift huddles, weekly 1-on-1s, and monthly performance reviews.

- Address underperformance immediately, no waiting, no sugarcoating.

3. Operations & Systems Execution

- Run daily SOP drills: opening, shift change, and closing.

- Ensure staffing is optimized: no over-hiring and no undercoverage. Align manpower to foot traffic, sales windows, and service expectations.

- Ensure the club runs like a high-pressure kitchen - zero tolerance for guesswork, dirt, or downtime.

4. Financial & KPI Accountability

- Own club P&L levers: sales, petty cash, staffing ratios, upsell conversion.

- Master lead and lag KPIs: calls, trials, tours, A1/A2, churn, NPS, retention, etc.

- Partner with Finance for reporting, payroll, and budget optimization.

YOU ARE:

A systems thinker processes> personality.

A business operator fluent in KPIs, budgeting, and accountability.

A people developer builds, coaches, and protects high-performance teams.

A field general, not a back-office manager, hands-on, alert, and decisive.

Battle-tested under pressure chaos doesn't shake you; it sharpens you.

DO NOT APPLY IF:

- You need reminders to follow up on leads.

- You think clean enough is clean.

- You avoid feedback conversations because they feel harsh.

- You believe charisma is a substitute for scoreboards.

- You come from a chill culture and want to keep it that way.

THIS IS YOUR ARENA IF:

You're a former F&B leader, ops manager, or gym leader who has run fast-paced teams, owned numbers, and delivered month-on-month growth with urgency, accuracy, and ownership.

Ready to run with the elite?

Apply for the Position

Only those who thrive on clarity, discipline, and relentless results should click.