Broadridge iSeries Operator

Title : Broadridge iSeries Operator (fully work-from-home role) AS400 Computer Operator (Console / Batch) performing monitoring of system consoles Knowledge of AS400 Commands IBM AS400 Message & Alert Management System, Knowledge of : MAM, MINIX, Windows, IBM Lotus Notes, PCAnywhere, and Open Text Socks Client.

Must be able & willing to learn new tasks / skills as requested Batch Scheduling (using ROBOT and Advanced Job Scheduler) Problem determinations & co-ordination with vendors for hardware & software problems.

Remote printer support and configuration Monitor AS400 servers and provide support for multiple accounts.

Notify technical support and / or programming staff regarding system abnormalities AS400 system backups and restores, IPLs, reruns / restarts, and applications processing.

Participating in Disaster Recovery Exercises Respond to application errors Provide support for Service Desk Participate in transition of new AS400 accounts Monitor DASD and CPU performance on iSeries Contact end users for problem clarification and resolution Perform and verify system backups using BRMS Escalate to the assigned client representative and Pomeroy Manager any documentation, process or procedure discrepancies and follow-up until resolved.

Participating in RCAs (Root Cause Analysis) Must possess excellent communication skills (verbal and written).

Ability to work independently & execute error free service delivery Meet or exceed target requirements for each client About Pomeroy Pomeroy is a global provider of technology solutions and services designed to keep businesses, and their workforce always connected, always secure, and always working.

​Our team of 3000 professionals advise, deploys, monitors, manages, and recruits talent for more than 60,000 client locations across North America and Europe.

Our decades of experience walking alongside our clients have earned us lasting relationships and high satisfaction ratings.

With over four decades of experience, Pomeroy Inc.

has proudly served the IT industry since 1981, marking 44 years of consistent innovation, client-centric solutions, and global impact.

​ Pomeroy Technologies Philippines Inc , incorporated in May 2025, serves as a strategic extension of Pomeroy’s global delivery network.

Established with the vision to broaden the company's reach across diverse international markets.

With an expected growing team of Pomeroy professionals distributed across the length and breadth of Philippines, the organization operates on a flexible, location-agnostic model that enables seamless service delivery.

Looking ahead, the organization is poised for significant growth and strategic plans to expand its client portfolio and strengthen its presence.  Pomeroy believes in treating all people with respect, dignity and is committed to provide a work environment free from discrimination and harassment.

Pomeroy is an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment.

All qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, and or other legally protected classification, not affecting the functional requirements of the position held.

All persons shall be afforded an equal employment opportunity.

We are committed to identifying individuals whose principles are deeply aligned with our core values and who will actively contribute to cultivating a culture of inclusivity, mutual respect, and collective excellence.

​ ​ Click here to know more about Pomeroy Please note At Pomeroy, we do not charge any fees at any stage of the recruitment process.

If you are approached by anyone requesting payment on our behalf, kindly treat it as fraudulent and report it to us immediately.

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