DevOps Engineer

Descartes Unites the People and Technology that Move the World

The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where they’re needed, when they’re needed.

We’re one of the most broadly deployed logistics and supply chain technology companies in the world. More than 26,000 customers around the globe use our cloud-based solutions to transform the way they move inventory and information to enhance productivity, better serve customers, thrive competitively, keep pace with evolving regulations, and respond to rapidly changing market conditions. Descartes is publicly traded (Nasdaq : DSGX, TSX : DSG) with headquarters in Waterloo, Ontario, Canada, and offices and partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what’s most important to them. Learn more at

We’re growing fast and invite you to join our amazing team.

As a Site Reliability Engineer, you will be part of a team that secures, deploys, manages, and automates our cloud systems. Thanks to your ambition and your technical know-how, you are making informed decisions to build solutions, implement new technology, provide training, maintain our infrastructure, and assist our development team.

Responsibilities

• Participate in the design, development, implementation, and the maintenance of the cloud infrastructure platform alongside your team.
• Communicate with different teams to identify system dependencies.
• Deploy, configure, and maintain, servers, network appliances and cloud PaaS services.
• Ensure that adequate monitoring is in place to detect any security or availability issue for escalation.
• Ensure industry best practices are applied uniformly across the environment.
• Make suggestions to optimize system performance.
• Create extensible, automated continuous integration and delivery pipelines to test and release application code and IaC.
• Build CI / CD Pipelines as Code.
• Troubleshoot and diagnose technical issues.
• Maintain and update technical documentation and internal processes.
• Follow business processes to document changes.
• Willing to work outside standard operational hours.

Requirements