Sales Coordinator (Logistics)

SAMLEX – as part of Compass Group of companies, stands for a modern logistics group with a range of services tailored to meet the requirements of various industries.

As a logistics specialist, we provide logistics services for industries and trade for a wide range of business segments. Different divisions within the CLI Group include contract logistics, Pharma & healthcare, freight forwarding, military and project logistics, among many others.

“Compass is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people to excel.”

Job Overview

The Sales Coordinator will provide to essential support to company’s Pricing department and in-house customers by facilitating communication regarding company’s services and pricing coordination. This role involves reaching out to current and potential customers to build strong relationships and ensure high levels of customer satisfaction.

Key Accountabilities

Maintains relationships with existing clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

Sells the services by establishing contact and developing relationships with customers.

Contacts potential and existing customers and send regular emails to inform them about the company’s services and promotions.

Send approved quotes approved by internal Pricing to customers.

Prepares weekly reports as may be required.

Ensures all customer calls / visits / and complaints are recorded with timely closure and valid root causes.

Requirements

▪Graduate of bachelor’s degree in marketing or equivalent

▪ Experience in Freight Forwarding / Logistics Customer Servicing

▪Excellent written and verbal English skills

▪1 to 2 years of work experience in the field of Sales or Customer Servicing

▪Computer literacy; Strong proficiency in Microsoft Excel, Word, and Outlook

▪Ability to work well in a fast-paced environment.