Shopify Operation Specialist

The Role :

You will be responsible for :

• Store Management :
• Setting up Shopify stores from scratch (0–1) such as product listing, homepage design, page optimization, and campaign planning to ensure smooth site operations.
• Oversee the day-to-day operations of the Shopify store.
• Ensure that products are added to the store, including descriptions, images, and pricing.
• Perform regular website maintenance and product updates.
• Product Listings & Catalog Management :
• Create, manage, and optimize product listings, ensuring accuracy and compelling content.
• Organize product categories and collections for a seamless shopping experience.
• Order Management :
• Manage order processing, including tracking, customer inquiries, and returns.
• Coordinate with the fulfillment team to ensure timely shipping and delivery.
• Customer Experience :
• Monitor customer reviews and feedback, responding to inquiries in a timely and professional manner.
• Ensure the site’s navigation and user experience are optimized for ease of use and conversion.
• Performance Analysis & Reporting :
• Use Shopify analytics and Google Analytics to track store performance, sales trends, and customer behavior.
• Provide monthly reports on sales, traffic, and other relevant metrics.
• SEO & Marketing :
• Assist in implementing SEO strategies to increase organic traffic.
• Work with the marketing team to execute campaigns, promotions, and product launches.
• Collaboration :
• Work closely with the design and marketing teams to ensure product images, banners, and promotions align with the overall brand vision.
• Communicate with the customer service team to resolve issues efficiently.

Ideal Profile :

What's on Offer?