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Medical VA

Global Medical Virtual AssistantsQuezon, National Capital Region, PH

30+ days ago

Job type

Quick Apply

Job description

A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.

TASKS :

Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification;
Maintaining great phone etiquette
Obtaining medical history by navigating through different Electronic Medical Records systems (EMRs) such as – Cerner, Epic, AthenaNet / AthenaHealth, and, NextGen
Verifying healthcare insurance coverage and eligibility
Providing administrative support that includes : a) data entry. b) appointment scheduling, c) email management, d) record management, e) and time-keeping
Taking charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage
Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers
Strictly adhering and complying with the HIPAA policy

QUALIFICATIONS :

Must have excellent verbal and written English communication skills

At least 1-2 years of experience in a medical-related background

Familiar with medical terminologies

A healthcare-related degree is highly preferred

Intermediate skills with Google Workspace and / or Microsoft Office

HIPAA Certification is a plus

Strong attention to detail

Impartial

Highly organized

Computer savvy

Open to working night shifts

Requirements

MINIMUM SYSTEM REQUIREMENTS :

PRIMARY SYSTEM

Computer Processor : Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 7 or higher

Computer Memory / RAM : 8.00 GB

Computer Operating System : At least Windows 11 64-bit or macOS Monterey

Headset : Any USB-type headset with noise-cancelling feature

Camera : Capable of a clear and crisp video output

BACK-UP SYSTEM

OPTION 1 (BACKUP SYSTEM) :

Computer Processor : Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 7 or higher

Computer Memory / RAM : 8.00 GB

Computer Operating System : at least Windows 11 64-bit or macOS Monterey

Headset : Any USB-type headset with noise-cancelling feature (Optional)

OPTION 2 (POWER SUPPLY - UPS) :

Must be capable of powering your work station for at least 3 hours

Typically a device with 240Wh or higher will be sufficient

Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

PRIMARY INTERNET CONNECTION

DSL / Fiber Connection - Minimum of 100mb / s contracted

BACK-UP INTERNET CONNECTION

Minimum of 20mb / s (Cell)

RECOMMENDED SYSTEM REQUIREMENTS

PRIMARY SYSTEM

Computer Processor : Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 9 or higher

Computer Memory / RAM : 16.00 GB

Computer Operating System : At least Windows 11 64-bit or macOS Sequoia

Headset : Any USB-type headset with noise-cancelling feature

Camera : Capable of a clear and crisp video output

BACK-UP SYSTEM

OPTION 1 (BACKUP SYSTEM) :

Computer Processor : Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 9 or higher

Computer Memory / RAM : 16.00 GB

Computer Operating System : At least Windows 11 64-bit or macOS Sequoia

Headset : Any USB-type headset with noise-cancelling feature

Camera : Capable of a clear and crisp video output

OPTION 2 (POWER SUPPLY - UPS) :

Must be capable of powering your work station for at least 3 hours

Typically a device with 240Wh or higher will be sufficient

Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)

PRIMARY INTERNET CONNECTION

DSL / Fiber Connection - Minimum of 500mb / s contracted

BACK-UP INTERNET CONNECTION

Minimum of 20mb / s (Cell or wired)

Benefits

RATE AND REWARDS :

Starting rate is $800 (USD) monthly

Employment Type : Independent Contractor

Free Training

Paid Time Offs

HMO Coverage

Optical Rewards

Performance-Based Increase

Permanent Work From Home

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Medical • Quezon, National Capital Region, PH

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