Machine Health Monitoring Specialist

Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.

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Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.

The Machine Health Monitoring Specialist is responsible for overseeing the performance, diagnostics, and health status of mining equipment from a remote monitoring centre. This role involves the continuous monitoring of machine performance data, identifying issues, and ensuring the optimal operation of machinery, thereby minimizing downtime and extending equipment life in mining operations.

Key Responsibilities :

• Continuous Monitoring & Data Analysis :

o Monitor real-time data from machine health sensors, IoT devices, and diagnostic systems installed on mining equipment.

o Use remote monitoring software and predictive analytics tools to track equipment performance, identifying anomalies, early signs of wear, and maintenance needs.

o Maintain and manage a dashboard for equipment health, status, and operational alerts.

o Interpret data and trends to detect mechanical faults, wear and tear, and operational inefficiencies.

o Provide detailed analysis and recommendations for corrective action based on data insights, including vibration analysis, temperature monitoring, and fuel usage.

o Collaborate with on-site maintenance teams to ensure timely troubleshooting and resolution of machine health issues.

o Implement and improve predictive maintenance models to forecast equipment failures before they occur.

o Work closely with the maintenance team to schedule maintenance activities based on predicted failure data, minimizing unscheduled downtime.

o Review and adjust predictive models based on performance data and historical trends.

o Prepare regular reports on equipment health, performance trends, and any significant issues for management review.

o Document all maintenance activities, diagnostics, and corrective actions taken, ensuring compliance with operational standards and safety protocols.

o Track KPIs related to equipment uptime, failure rates, and maintenance effectiveness.

o Act as a point of contact for site-based personnel regarding equipment health and maintenance schedules.

o Provide remote support and guidance to technicians and operators on-site, particularly in diagnosing and resolving complex equipment issues.

o Ensure that site teams are well-informed about maintenance priorities and urgent equipment issues.

o Ensure that all monitoring systems, sensors, and software tools are fully operational and integrated with mining equipment.

o Liaise with IT support teams to maintain the health of monitoring software and hardware infrastructure.

o Stay updated on technological advancements and integrate new solutions to improve equipment monitoring and predictive maintenance capabilities.

o Ensure that all monitoring activities adhere to safety regulations and industry standards, including maintaining compliance with environmental regulations.

o Contribute to continuous improvement initiatives focused on safety, operational efficiency, and cost reduction.

o Participate in safety audits and provide input to improve equipment safety features based on health monitoring data.

Key Performance Indicators (KPIs) :