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Call Center Agent - Telco Account - Fresher Friendly

Call Center Agent - Telco Account - Fresher Friendly

Teleservices JobsQuezon City, National Capital Region, PH
30+ days ago
Job description

We are hiring Customer Service Representatives for a Telecommunications (Telco) Account. This role is ideal for fresh graduates and first-time job seekers who want to build a career in the BPO industry. Paid training will be provided to help you succeed in handling customer interactions.

Key Responsibilities :

  • Answer inbound calls to assist customers with inquiries regarding telco products, services, billing, and technical concerns.
  • Provide accurate information and solutions while maintaining professionalism.
  • Handle complaints and resolve customer issues efficiently.
  • Ensure excellent customer experience in every interaction.
  • Document customer interactions accurately using company systems.

Qualifications :

  • Good communication skills (oral and written)
  • Willing to work onsite
  • Willing to work on a shifting schedule
  • HS / SHS Graduate (depending on the account)
  • Must be currently residing within Metro Manila
  • Must be 18 years old and above (legal age)
  • College fresh graduates and undergraduates of any course are welcome to apply
  • High school graduates (Old Curriculum) or SHS graduates (New Curriculum) accepted
  • Applicants with or without call center experience are welcome to apply
  • What We Offer :

  • Paid training with full compensation
  • Competitive salary and performance-based incentives
  • HMO coverage and government-mandated benefits
  • 13th Month Pay
  • Career growth and learning opportunities
  • Friendly and supportive work culture
  • Accessible office location
  • Create a job alert for this search

    Call Center Agent • Quezon City, National Capital Region, PH

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