CSR - Healthcare Account - Earn up to 18K Pay

Job Details :

We are seeking a Customer Service Representative (CSR) to join our dynamic team. The CSR will serve as the first point of contact for customers, providing exceptional service, handling inquiries, and resolving issues efficiently and professionally.

Key Responsibilities :

• Handle inbound and outbound calls, chats, or emails from customers.
• Assist customers with product information, billing inquiries, and service support.
• Resolve complaints quickly and ensure customer satisfaction.
• Maintain accurate records of customer interactions.
• Follow communication procedures, guidelines, and policies.
• Collaborate with other departments to ensure seamless customer experience.
• Meet or exceed performance metrics such as response time, quality, and customer satisfaction.

Job Qualifications :

Why Join Us :

✓Competitive salary and benefits package.

Upon hire :

18k basic pay + 1k flex fund allowance

Other benefits :

Annual Increase based on performance

✓Career growth and training opportunities.

✓Supportive and inclusive work environment.

✓Performance bonuses and recognition programs.

Ready to take the next step? Apply now!