Retail Audit Commission Agent SpecialisteClerx • Philippines
Retail Audit Commission Agent Specialist
eClerx • Philippines
9 days ago
Job descriptionUpload process Renaming Filing Navigating folder paths Email communication with stores / Territory Managers Telephone communication with stores / Territory Managers Zoom meetings Teams Review each day to make sure all required documentation is submitted Analyze paperwork to determine if any issues are present Log paperwork into Excel as completeIf any issues are present, those should also be noted and coded into the spreadsheet Upload all paperwork to Box DRSA reviewCash o / sEntries DRE reviewAudits Compare paperwork figures to the entered figures by the store Correct any errors Code as audited on login sheet Research fuel variances using daily paperwork to determine cause Compile results into a report that is submitted weekly to a Senior Correct any entries as needed or report issues to Ops for resolution Includes communicating with the site / TMs for resolution Follow up on these escalations should be done daily Appropriate escalation chain should be followed
Use Excel with a minimum understanding of the following :
- Use of comments
- Keying calculations
- Color coding
- Conditional formatting
Learn / use Box for the following functions :
Communication skills including :
Ability to navigate and use Outlook to upload paperwork
Review daily paperwork for 50+ sites
Learn & use the PDI software to run certain reports for analysis
Audit each site weekly for entry error
Weekly fuel review for all sites
If any issues are noted within the paperwork process, the escalation process should be followed
All paperwork for the month should be complete and auditedby the fourth business day of the following month
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Retail Agent • Philippines
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