Key Responsibilities :
Installation and Maintenance : Assisting in the setup and upkeep of equipment or systems, ensuring optimal performance.
Troubleshooting : Diagnosing and resolving technical issues related to hardware, software, or systems.
Technical Support : Providing assistance to users with technical problems, often via phone, email, or chat.
Record Keeping : Maintaining accurate records of maintenance, repairs, and inventory.
Following Instructions : Working under the supervision of senior technicians, learning from their expertise.
Updating Knowledge : Staying up-to-date on new technologies and procedures.
Skills and Qualifications :
Technical Aptitude : A foundational understanding of technical systems and equipment.
Problem-Solving : The ability to identify, analyze, and resolve technical issues.
Communication Skills : Clear and concise communication, both written and verbal, for interacting with users and colleagues.
Attention to Detail : Accuracy in following procedures and maintaining records.
Teamwork : The ability to collaborate effectively with others.
Basic Computer Skills : Proficiency in using computers and relevant software.
Troubleshooting : Experience in diagnosing and resolving common technical issues.
Hardware and Software Knowledge : Familiarity with the basic components and functionality of computer systems.
Network Management : Basic understanding of network principles and troubleshooting.
Technician • Makati, National Capital Region, PH