Loan Processor (AO-13760)

Job Description

This is a remote position.

KEY RESPONSIBILITIES :

• Application Review : Examine initial loan applications and ensure all required documentation is complete.
• Documentation : Collect and verify applicant information, including income, credit reports, and other relevant financial data.
• Compliance : Ensure all loan documentation complies with company policies and government regulations.
• Communication : Liaise with applicants, underwriters, and other relevant parties to facilitate a smooth loan process.
• Data Entry : Accurately enter applicant information into loan processing systems.
• File Preparation : Prepare and organise loan files for underwriting and closing.
• Problem Resolution : Identify and resolve issues that may arise during the loan processing stage.
• Customer Service : Provide exceptional service to applicants by answering questions and providing updates on the loan status.

Requirements

Benefits

Here at Access Offshoring, we believe in more than finding our clients the right candidate. We believe in the human perspective. We believe in our candidates and their dreams. We believe in finding the right role for you. We are committed to working for you as much as we work for our clients.

Access Offshoring is dedicated to saving business owners 2,000,000 hours by 2031 and we need your help. Transforming the way businesses operate, we connect great businesses with amazing offshore talent.

We recognise that we often get more done in our own designed workspace, so Access Offshoring offers a complete work from home model. Yep – that’s right, 100% work from home. But wait there’s more.

Here are just some of our benefits :

Requirements

Proven Experience in Accounting & Admin Support : A minimum of 3-5 years experience in accounting, administrative support, with a focus on attention to detail and managing financial records. Strong Xero and Zoho Experience : Proficiency in using Zoho CRM and customer management, and Xero for accounting (invoice payment reconciliation, bills creation from supplier invoice, etc.). Strong Communication Skills : Excellent written and verbal communication skills, with a focus on providing exceptional customer service. Proven Ability to Follow-Up : Ability to follow up on quotes and invoices in a timely manner with a professional demeanor. Cultural Fit : We are looking for someone who aligns with our company’s values and culture, and is comfortable working in an international team environment. Strong attention to detail and organisational skills Ability to handle multiple tasks and prioritise effectively Ability to work independently and as part of a team Experience with customer service and phone handling Comfortable with using digital tools, especially Zoho and Xero Proactive, reliable, and dedicated to customer satisfaction Problem solving skills