Project Engineer

Job Summary :

As a Project Engineer, you will lead the planning, execution, and turnover of assigned job orders and service projects. You will be responsible for ensuring resource readiness, coordinating with cross-functional teams, managing documentation and reports, and providing technical support on- and off-site. You will also play a key role in mentoring your team, driving continuous improvement, and delivering exceptional customer service.

Key Responsibilities :

Resource Planning & Structuring

Conduct detailed pre-implementation planning with the team

Ensure availability of manpower, materials, tools, and budget

Monitor job order status and ensure readiness of service documentation and permits

Set clear priorities and support team members for effective execution

Pre-Implementation Coordination

Receive validated job orders and communicate with customers

Clarify project scope, policies, requirements, and site readiness

Secure necessary checklists and documentation before deployment

Implementation & Site Support

Ensure timely deployment of personnel

Provide on-call and technical assistance

Coordinate with Sales, Service, and Customers to give regular updates

Monitor action plans, expenses, and job order progress

Project Turn-Over

Conduct site training and orientation

Submit complete and timely service documents for billing and closure

Leadership & Team Development

Lead performance appraisals, one-on-ones, and team development activities

Plan and implement training programs

Recruit, guide, and motivate team members to achieve their goals

Communication & Customer Service

Interface with internal departments and external clients

Ensure smooth coordination and accurate reporting

Handle warranty issues, technical escalations, and client concerns professionally

Documentation & Compliance

Maintain project engineering procedures and records

Monitor KPIs, compliance to safety, and work standards

Ensure proper use of company systems, ERP entries, and service archives

Qualifications

Education :

Bachelor of Science in Electrical Engineering (BSEE) or Mechanical Engineering (BSME)

Experience :

At least 3 years of experience in customer service, project execution, or as an industrial / project engineer

Skills and Competencies :

A. Behavioral :

Excellent communication, customer service, and sales skills

Proactive, takes initiative, consistent performer

Adaptable, open to feedback, team-oriented

Results-driven with a commitment to excellence

B. Technical :

Strong decision-making and creative thinking abilities

Proficient in computer use and administrative systems

Strong problem-solving and project management skills

ISO 9001 background and knowledge of continuous improvement principles

C. Leadership :

Skilled in team development and influence

Conducts regular appraisals and identifies growth opportunities