Client Services Manager

We are expanding our services by launching a new division dedicated to supplying high-quality interns from the Philippines to overseas companies. This is an exciting opportunity to be part of a pioneering team that will shape and grow this new service line from the ground up.

Tasks

• Work with company directors to design and implement processes for the new internships division.
• Manage client onboarding and maintain strong, long-term relationships with overseas companies.
• Serve as the main point of contact for client inquiries, ensuring timely and professional communication.
• Oversee intern placement processes, from client requirement gathering to candidate matching and support.
• Supervise and mentor the junior team member, delegating tasks and providing guidance.
• Prepare client reports, performance updates, and feedback summaries.
• Monitor service quality and continuously improve processes to enhance client satisfaction.
• Collaborate with internal departments (HR, Recruitment, Accounts) to ensure seamless operations.
• Take a proactive role in problem-solving and issue resolution with both clients and interns.
• Support business growth through client retention and service excellence.

Requirements

Benefits

Join us as a Client Services Manager and elevate your career by driving exceptional client experiences in a dynamic, innovative environment. Apply now to make an impact!