Account Specialist - Urgent Hiring

Job Qualifications

 Bachelor’s degree holder / College Graduate.

 At least 1 year of experience in client servicing, preferably in HMO, insurance, or

healthcare industries. Open for interested newbies.

 Proven skills in account management, including client relationship building, issue

resolution, and retention strategies.

 Strong customer service orientation and problem-solving skills.

 Excellent verbal and written communication skills.

 High attention to detail and strong organizational abilities.

 Proficient in MS Office (Excel, Word, Outlook); experience with CRM systems is a plus.

 Ability to handle multiple accounts and meet deadlines in a fast-paced environment.

 Holds a valid driver’s license and is able to drive as needed for client servicing activities.

 Willing to work on-site

Others

Preferably a graduate in Business Administration, Marketing, Healthcare, or related

fields.

Job Description

 Provides direct, client-facing support for day-to-day account servicing needs to ensure

smooth and efficient operations.

 Ensures accurate handling of account setup, updates, and maintenance, coordinating all

necessary documentation and system inputs to maintain service integrity.

 Responds to client inquiries and concerns in a timely and professional manner, offering

prompt resolution and consistent follow-through.

 Engages proactively with clients to support membership retention and renewals,

reinforcing the value of healthcare services provided.

 Leads client onboarding and benefit orientation, including installation and clear

explanation of service expectations to establish long-term trust and satisfaction.