Senior QA Specialist

Job Description

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Your role:

OPIS, a Dow Jones Company, is one of the world’s most comprehensive sources for petroleum pricing and news information. OPIS provides real-time and historical spot, wholesale/rack and retail fuel prices for the refined products, renewable fuels and natural gas and gas liquids (LPG) industries. We deliver award-winning news, market intelligence and transparency to the entire refined energy marketplace and companies looking to go carbon neutral. At its core, OPIS uses a set of complex IT systems and tools, handling huge amounts of data in a reliable way, and providing customers with business applications to use this data as efficiently as possible.

OPIS is currently hiring in our Quality Assurance team. This is a unique opportunity to join a growing team that will become an important part of global OPIS IT and our Product Technology division. To fit this role, we are looking for that unique mix of technical capabilities, business knowledge, and strong interpersonal skills and adaptability.

We are looking for a Senior QA Specialist to function as a software tester and product expert across multiple teams and multiple divisions of OPIS. You will play an integral role in the development and deployment of software in a fast-paced environment. You will embrace many different roles, offering input on development impact on our existing internal environment as well as anticipating impact on customer files, software, and experience. You will contribute to the Quality Assurance organization by leveraging business knowledge to aid in increased alignment between business requirements and IT deliveries.

YOUR RESPONSIBILITIES

• Work with multiple areas of business to learn OPIS products and processes inside and out, attending business meetings for your product specialty as well as Agile ceremonies for your project teams

• Test software and content to ensure changes and additions meet business expectations without negatively affecting the existing reports and workflows

• Perform manual tests, including data validation and verification

• Develop and maintain test plans and estimates for testing tasks

• Participate in production deploys with several project teams simultaneously

• Define User Stories working with the SQA Engineers, Product Owner and other development team members to ensure stories are ready with appropriate user acceptance criteria

• Perform regression tests for deployment verification and auditing purposes

• Document and track testing results and bugs, working with developers to understand and recreate issues within software/projects

• Identify and track recurring issues, updating test plans and working with the SQA Engineers to improve automation coverage to address recurring issues

• Document product and software functionality, workflow, and process

• Leverage business and product knowledge to aid and support SQA Engineers in building automated test suites and product teams during the development process

• Help identify potential workflow issues early in the development process

• Maintain documentation to enable clear understanding of testing responsibilities, expectations and practices related to the products and projects in development

• Learn and employ quality assurance best practices

YOUR EXPERTISE

• Bachelor’s Degree

• 2+ years professional experience in customer service or other business environment

• Knowledge of the Software Testing Life Cycle and performing functional, exception, edge, integration and regression tests

• Strong analytical skills with the ability to troubleshoot complex technology and data related issues

• Ability to think abstract, outside of the box – to find bugs quickly, that are not the norm

• Exceptional organizational skills and a detail-oriented working methodology

• Excellent verbal, written, and interpersonal communication skills and the ability to interact and communicate with all levels of an organization

• Understanding of different web browsers and common office software (Microsoft Office, Google Drive)

• Basic knowledge of at least one high-level programming language or technology

IT’S A BONUS IF YOU ALSO HAVE

• Experience working with Agile/Scrum teams

• Prior knowledge of OPIS data

• Experience with Azure DevOps (or other similar issue/bug tracking systems)

YOU ARE

• Able to work with multiple teams while also working independently

• Comfortable working with large amounts of data

• Not afraid to dig deep to find resolutions to recurring issues

• Able to quickly jump from project to project, switching gears multiple times throughout the day

• Excellent at communicating issues discovered to all members of a project team

• Able to communicate with technical and non-technical business and development team members

• Able to thrive in a fast-paced environment

• Fluent in English speaking and writing

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at . Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area: Dow Jones - OPIS

Job Category: Software Product Engineering

Union Status:

Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

If you are a current employee at Dow Jones, do not apply here. Please go to the Career section on your Workday homepage and view "Find Jobs - Dow Jones." Thank you.

Req ID: 42167