CSR for Telco Account - No Experienced Needed

Join the dynamic team as a Customer Technical Associates. This full-time position in Cagayan de Oro City offers the opportunity to build a rewarding career in customer service. No prior experience is required - we provide comprehensive training to help you succeed.

What you'll be doing :

Provide excellent customer service through inbound and outbound calls

Handle a variety of customer inquiries and requests with professionalism and empathy

Work collaboratively with your team to ensure efficient and effective resolution of customer issues

Document customer interactions and maintain accurate records

Contribute to continual process improvements to enhance the customer experience

What we're looking for :

Strong communication and interpersonal skills

Eagerness to learn and a commitment to delivering outstanding customer service

Ability to remain calm and composed under pressure

Basic computer skills and a willingness to use technology to support customers

What we offer

Competitive salary and performance-based incentives

Comprehensive training and ongoing development opportunities

Supportive and collaborative work environment

Opportunities for career advancement

Health and wellness benefits