Your potential has a place here with TTEC’s award-winning employment experience.As an Instructional Designerworkingremotely in Manila, Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in The Philippines says it all!
What You’ll Do
Looking for an opportunity to build exceptional learner and customer experiences? Passionate about learning sciences-based technology and user experience? Are you a fan of game design and videogames? In this role, you’ll design amazing learning experiences through the lens of the learners. You’ll bring your instructional design and user experience design to drive better learning engagement and better learner knowledge and retention. You’ll be exposed to innovations in the areas of automation, AI, social, simulation, self-paced, game-based, and mobile learning.
You’ll be responsible for the design, development, delivery, evaluation, as well as enhancement and maintenance of virtual blended learning experiences that are human-centered, goal-oriented and data driven. This exciting role uses a variety of methodologies and technologies from learning design, learning science, graphic design, and media design to create learning content and experiences.
During a Typical Day, You’ll
- Build, incubate, test, and go live with learning solutions that bring about great learning experiences across multiple clients, verticals, and geographies
- Keep the learner experience front-and-center in everything you do, applying human-centered design and design thinking in an agile and multidisciplinary environment
- Support the Global Learning Delivery Project Management team in the curriculum design and redesign
- Leverage learning data to monitor performance, predict learner success, and deliver the right outcomes
- Conduct research on learning tools and platforms
In this role, you’ll report to the Global Head of Learning and Development Innovation and Technology. You’ll impact the employee journey, clients, and the overall business globally with your redesign of the curriculum and learner experience.
What You Bring to the Role
3 years of demonstrable experience including building e-learning content using Articulate Storyline or similar authoring tools, using advanced features in audio-editing tools, using learning technology apps for rapid design and creating user content using basic graphic design featuresKnowledge of and practical application of adult learning theory, user design, and learning design principlesExperience using Learning Management Systems and / or Learning Experience SystemsProficiency in Microsoft Office including using advanced features in PowerPoint and basic features in ExcelBasic project management skills and familiarity with task manager or productivity toolsExperience in learning data analysis to effectively evaluate behavioral and business impact of training programsAdvanced English communication skillsWhat You Can Expect
Supportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company valuesAsk us about our paid time off (PTO) and wellness and healthcare benefitsAnd yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)Visit for more information.