Customer Support for Healthcare Account | Get a 21K Signing Bonus
ISTA Personnel SolutionsMandaluyong, Metro Manila, PH1 day ago
Job type
- Quick Apply
Job descriptionAt least 6 months of BPO experience Experience handling a healthcare account is a PLUS Good verbal and written English skills Proficiency with MS Tools (Excel, Word, Outlook) Willing to work onsite in Shaw, Mandaluyong Willing to work night shifts Competitive salary and benefits Health Insurance with free dependents 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all inclusive environment where everyone thrives
ISTA Solutions, an outsourcing / offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Job Description :
- Provides customer support through different communication channels (phone, email, chat).
- Resolve issues and accommodates customer inquiries to ensure satisfaction with products or services.
- Collaborates with colleagues and different departments to resolve complex issues
- Maintains accurate records on customer interactions, transaction, feedback, etc.
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Healthcare Account • Mandaluyong, Metro Manila, PH