Mandarin-Fukien Customer Associate (Open to Fresh Graduates and Undergraduates)
Taguig, PH
J-K Network Services
Source : Bossjob
Company Profile : Work with the biggest contact center handling the largest bank company in the Philippines. With around 1500 branches in the Philippines, this is tagged as one of the most successful businesses in the Philippines.
Currently this bank is serving corporate and residential customers.
Position : Mandarin-Fukien Customer Associate
Location : BGC, Taguig City
Industry : BPO Company
Salary : Php 45,000 - Php 55,000
Schedule : Shifting Schedule (2 days off per week)
Working Hours : Day Shift 6 am -3pm and Mid Shift 3pm-10pm
Responsibilities :
- Responsible for any Bank related matters
- Answering inquiries or concerns related to credit card
- Handle credit card redemptions
- Assist in redemptions of gift certificates
- Discuss the credit card perks
- Discuss the payment terms and card activation
- Verify the account information and updates
Requirements :
- Can speak, read and write in Mandarin and Fukien language.
- Open to Graduates and Undergraduates (2nd year only)
- CSR experience is a big plus
- Open to work onsite in Taguig City
Recruitment Process : - All process will be done via online
- Initial Screening
- HR Interview (Behavioral)
- Computer Based Exam
- Final Interview-Operations Interview (Panel Interview) - Language Assessment Interview
- Online Exam / Medical Exam
- Job Offer
Requirements :
- Can speak, read and write in Mandarin and Fukien language.
- Open to Graduates and Undergraduates (2nd year only)
- CSR experience is a big plus
- Open to work onsite in Taguig City