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BPO Agents - CSR, Health, Financial, Insurance, Voice / Non-voice

BPO Agents - CSR, Health, Financial, Insurance, Voice / Non-voice

One Call AwayQuezon City, National Capital Region, PH
12 days ago
Job description

A BPO Agent provides customer support, sales, or technical assistance to clients via phone, email, or chat. Key responsibilities include :

  • Responding to customer inquiries and resolving issues
  • Providing product or service information
  • Handling customer complaints and concerns
  • Meeting sales or customer satisfaction targets
  • Documenting customer interactions
  • Required Skills :
  • Excellent communication and interpersonal skills
  • Problem-solving and critical thinking abilities
  • Ability to work in a fast-paced environment
  • Basic computer skills and proficiency in CRM software
  • BPO Agent roles may vary depending on the industry, company, and specific job requirements.
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Csr • Quezon City, National Capital Region, PH

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