Inside Sales Representative

The Role : SUMMARY

The Inside Sales Representative is responsible for driving sales and building strong client relationships through effective communication, project management, and achieving key performance indicators (KPIs). This role involves engaging with clients, handling objections, managing project timelines, and ensuring high standards of internal and external communication. The position requires a positive attitude, problem-solving abilities, and the ability to build value during client interactions.

PERFORMANCE OBJECTIVES

• Consistently meet or exceed established KPIs related to sales and client engagement.
• Meet or exceed monthly targets for Letters of Intent (LOIs) by effectively presenting service offerings to potential clients.
• Schedule and conduct client meetings to discuss project requirements, answer questions, and present solutions.
• Oversee project timelines to ensure that all deliverables are met within set deadlines.
• Skillfully navigate and resolve client objections to maintain a positive relationship and move deals forward.
• Accurately enter and update client data in CRM systems to ensure all information is current and precise.
• Regularly communicate with internal teams to provide project updates, share client feedback, and collaborate on deliverables.
• Maintain detailed and accurate project documentation to ensure transparency and alignment with client goals.
• Attend and actively participate in training sessions to enhance skills and knowledge.
• Proactively follow up with clients to ensure satisfaction and identify opportunities for additional support.
• Create and share project status reports with internal stakeholders and clients as required.
• Demonstrate a deep understanding of client needs and build value around company products and services.
• Cultivate relationships to generate client referrals and expand the client base.
• Collaborate with the marketing team on campaigns and strategies that drive client engagement.
• Regularly review and refine engagement strategies to optimize performance and client satisfaction.
• Performs other duties assigned.

BENEFITS

EQUAL OPPORTUNITY EMPLOYER

INTUS is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We encourage individuals of all backgrounds to apply.

Ideal Profile : KEY COMPETENCIES

EDUCATION AND EXPERIENCE

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