Sr Manager Technical Support

🌟 We're Hiring : Sr Manager Technical Support! 🌟

We are looking for a highly skilled and experienced Sr Manager Technical Support to lead our support team in delivering exceptional service to our clients. The ideal candidate will possess extensive technical knowledge, strong leadership abilities, and a commitment to enhancing customer satisfaction.

📍 Location : Taguig, Philippines

⏰ Work Mode : Flexible office & remote

💼 Role : Sr Manager Technical Support

What You'll Do :

🎯 Lead and mentor a team of technical support professionals.

🛠️ Develop and implement efficient support processes and workflows.

📈 Analyze performance metrics to improve service delivery.

🤝 Collaborate with cross-functional teams to enhance product offerings.

🔧 Troubleshoot complex technical issues escalated by the support team.

📚 Conduct training sessions to elevate team skills and knowledge.

What We’re Looking For :

✅ Minimum 10 years of experience in technical support or related field.

✅ Proven leadership skills with a passion for developing talent.

✅ Strong problem-solving abilities and technical acumen.

✅ Excellent communication skills, both verbal and written.

✅ Ability to work under pressure and manage multiple priorities effectively.

Ready to take your career to the next level? 🚀 Apply now and join us on this exciting journey!