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Financial Customer Service - NO BPO EXP REQ - Phone Interview
Global Meta JobsMakati, National Capital Region, PH4 days ago
Job descriptionNo prior BPO experience required Fresh graduates are welcome to apply Strong communication skills in English (verbal and written) Good numerical and analytical skills High attention to detail and accuracy in financial data handling Ability to maintain confidentiality and discretion Familiarity with banking or financial processes is an advantage Proficiency in basic computer applications (MS Excel, MS Word) Handle financial-related customer inquiries via phone, email, or chat (e.g., account balances, transactions, billing concerns) Accurately process financial data and customer account updates Provide clear and professional assistance on billing, payment processing, or loan / credit card queries Ensure compliance with data privacy and financial regulations during all transactions Investigate and resolve account discrepancies or customer complaints Maintain accurate and up-to-date customer financial records in the system HMO DAY 1 Employee Assistance Program Integrated Medicine program Leaves 13th Month Pay Company Sponsored Trips or Retreats and more
We are looking for a detail-oriented and dependable Customer Service Representative (CSR) to join our Financial Account team in Makati Glorietta. The ideal candidate will play a vital role in accurately inputting, updating, and maintaining customer and financial data in our systems. This is an excellent opportunity for fresh graduates or individuals with no prior BPO experience to kickstart their career in a dynamic and supportive environment.
Educational Background :
- Old Curriculum : At least High School Graduate
- New Curriculum : K-12 Graduate
Work Experience :
Skills :
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Customer Service Bpo • Makati, National Capital Region, PH