Business Support Associate (Payments Processing, Banking Services)

Who We Are?

Our business operations and culture are deeply aligned with our core values : Connect , Care , and Challenge . We prioritize continuity in our workforce, and our focus on career development, entrepreneurship, and education contributes significantly to our impressive staff retention rate

About the Role :

At Bolder Group, we take pride in our dynamic and forward-thinking approach, committed to delivering exceptional business support that enhances client satisfaction. Our mission is to streamline operations and elevate service delivery to address the diverse needs of our clients. We are currently in search of a meticulous and proactive Business Support Associate to join our team—someone ready to contribute to our continued success and uphold our high standards of service excellence.

Why Join Us?

We foster a supportive and flexible work environment that encourages both personal and professional growth. As part of our collaborative team, you will be valued for your contributions and have access to ample opportunities for success. We believe in empowering our employees and creating an atmosphere where everyone can thrive.

Duties and Responsibilities :

Invoice creation in NavOne, including invoice query handling

Support in bank details set-up and / or amendments to investor fund details and brokerage account set-up and access

Support during fund onboarding by performing document handling and archiving.

Payments's preparation, document gathering and processing in the bank portal, and payout document creation

Bank-account set-up management and closing; filling out bank forms (open, change, or close) and creating or deleting users in the bank portal; internal authorization management. Reviewing and checking bank account detail validity

Document management and archiving support and maintenance of up-to-date records

Other tasks may come from time to time.

Ideal Skills and competencies :

Bachelor’s degree in business, Finance, Accounting, or a related field.

With previous experience in payment processing in a financial services industry.

Knowledge and / or experience of corporate matters is advantageous.

Detail-oriented and composed in heavy data management.

Proactive team player with a client-oriented approach and focus on punctuality.

Excellent communication skills with fluency in English, both written and spoken.

Proficiency in technology and familiarity with Microsoft Word, Excel, PowerPoint, Outlook, and other business systems are advantageous.

Other Benefits :

HMO coverage starting on your first day, along with one complimentary dependent coverage after regularization.

Life Insurance coverage effective from day one.

Enjoy 15 pro-rated leave credits from the hire date, increasing to 20 pro-rated after two years of service.

Laptop will be provided

Location & Work Setup :

Hybrid work arrangement (2 days work from home, 3 days on-site)

Regular PH business hours (Monday to Friday, 9am to 6pm)

Bolder Philippines, 8th floor, Tower 1, Clark City Front, MA Roxas, 2010 Clark Freeport Zone

If you're interested in learning more about our team, please visit our page :

Working at Bolder

https : / / careers.boldergroup.com / working-at-bolder

How We Hire

https : / / careers.boldergroup.com / how-we-hire

Bolder Group Identity

https : / / boldergroup.com / about-bolder-group /