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Customer Experience Associate

AngkasMakati, Metro Manila, PH

12 days ago

Job type

Quick Apply

Job description

Responds to customer inquiries by phone (inbound and outbound), e-mail, or chat to provide problem resolution.

Deliver outstanding service to our high-value customers by providing outstanding service and solutions to grow customer relationships.

Support different Channels such as Telegram, Social Media, In-App, Email, and Chat

Provide personalized customer service by responding to the needs of the customers.

Participate in ongoing training and development programs.

Achieve or exceed daily / monthly targets and other key objectives assigned by your Immediate Supervisor.

Adhere to company policies and procedures.

Requirements

At least 6 moths to 1 year of customer service, support, or any client facing roles experience
Strong communication skills (oral and written) in Tagalog and English
Ability to converse in Bisaya is a plus
Amenable to working on a shifting schedule and working onsite

REMINDERS : Please note that the screening process includes Typing Test (35 wpm) and Mock call Assessment .

For all successful applicants, here's what you can expect :

Same day hiring, same day offer
Free pre-employment medical

Benefits

Why join Angkas?

Freedom of work
Work life balance
Free meal and use of gym
Opportunities for promotion
Start-up environment
Multi-cultural and Agile work environment
Diversified use of technology

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Associate Experience • Makati, Metro Manila, PH

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