ISTA Solutions, an outsourcing / offshoring company, is in search of an experienced Healthcare Customer Service Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Job Description :
- Review insurance information and verify patient eligibility across various payers.
- Send and respond to occasional emails regarding order statuses or account-related inquiries. Coordinate effectively with internal teams and external stakeholders.
- Assist with other administrative or RCM-related tasks as needed.
- Leverage internal systems and RCM software for data verification and task execution.
Requirements
6 months - 1 year BPO experience handling a Healthcare AccountGood working knowledge with Eligibilities and IntakeGood verbal & written English skillsProficiency in using computer systems & relevant softwareWilling to work onsite in Buendia, Makati or Shaw Blvd, MandaluyongAmenable working night shiftBenefits
What can we offer you?
Competitive salary and benefitsHealth Insurance with free dependents10%-night differentialAttendance BonusPaid time offConvertible to cash leave creditsPerformance AppraisalWork-life balanceA focus on growing your career path with usWe encourage you to follow your passions and learn new skillsOur commitment to you
Strong culture and values-driven leadershipWe create opportunities for you to learn and grow at any stage of your careerContinuous learning and innovationWe foster an all inclusive environment where everyone thrives