Wealth Management - Vice President - Quality Manager

Job summary

The purpose of the job is to do administration and the maintenance of Private Banking credit facilities and exposures in line with Corporate Credit policy. The functions performed by this team are critical to protecting the bank from potential credit losses. Individuals may work directly with Capital Advisors, Analysts, Credit Officers, Mortgage Advisors, and other internal / external partners throughout the credit life cycle Supported functions include but are not limited to the following :

Collateral Monitoring, Covenant Process Coordination, Documentation Preparation and Review , Client & Facility Set-up and Maintenance , Annual Review Coordination , Exception Tracking & Escalation Coordination , Data Report Generation , 2nd level review, Application Folder Maintenance

Job responsibilities

• The VP role will lead a team of 25 to 30 QC reviewers conducting quality control checks for the Credit Middle Office operations encompassing PBA and IPB regions.
• Ensures supervision and oversight on Client set ups for line of credit facilities in the credit systems and confirmations that all required credit documentation is complete.
• Ensure compliance to Private Banking guidelines / policy and Federal Lending Regulations (FIRREA, Reg Z., MDIA).
• Encourages practice & usage of all available resources to find, review information in the system of record to prepare quality reports Covenant Agreements and Loan Agreements.
• Reviews current and all pending exceptions to covenant agreement terms that occur. Confirms their accuracy and proactively could identify an appropriate resolution prior to escalation to extended team members to highlight to Underwriters and Bankers for resolution.
• Coordinates with his team and global partners on a regular basis including, but not limited to, alignment call facilitations, project discussion and QC SOP annual reviews.
• Manages QC Team Compliance, SLA, Capacity, Inventory, Aged exceptions and Quality Results presentation to stakeholders.
• Manage a team of quality control analyst, provide coaching and performance & career development.
• Interpret firm policies and compliance requirements for incorporation into company systems / procedures.
• Contribute to the continuous improvement and development of the quality initiatives and engineer process change as needed.
• Assist data owners and approvers and participate to meet schedules or resolve problems at peer level.
• Maintain a risk and controls mindset, able to challenge the status quo and identify process efficiencies.
• Any additional responsibilities assigned by management which may include assistance to process transfers, partner communications, maintenance of quality agreements, etc.

Required qualifications, capabilities, and skills

Key competencies

Should be creative and innovative; challenges status quo; generates strategic advice / product / client solutions

Have a track record of formulating innovative ideas and gaining buy-in from senior management in addition to a track record of execution / delivery / process improvement / leadership in a challenging environment