Content Moderation Account (Non-Voice)

About the role

We have an exciting opportunity for a Content Moderation - NON-VOICE ACCOUNT to join the passionate and driven team at Talent Outsourcing Channel Solutions in Eastwood Quezon City Metro Manila. This is a full-time role where you will play a vital part in maintaining the safety and quality of our client's online platforms.

What you'll be doing

Review and assess user-generated content across various digital platforms to identify and remove inappropriate, offensive, or harmful content

Utilise your excellent communication skills to provide detailed feedback and recommendations to improve content quality

Stay up-to-date with the latest content moderation policies and guidelines to ensure consistent enforcement

Collaborate with cross-functional teams to develop and refine content moderation strategies

Maintain detailed records and reporting on your content review activities

What we're looking for

College or Associate Grad + 3 months Customer Facing Experience & in content moderation or a similar role

Strong communication and interpersonal skills, with the ability to provide constructive feedback

Excellent attention to detail and the ability to work with speed and accuracy

Demonstrated ability to follow detailed guidelines and policies

Familiarity with common digital content formats and platforms

A keen eye for identifying inappropriate, offensive or harmful content

What we offer

Competitive salary and comprehensive benefits package

Opportunities for career growth and professional development

Supportive and collaborative team environment

Flexible working arrangements to maintain a healthy work-life balance