Performs in delivery capacity to ensure all OPCOS customer payments are received at LBU level and fully optimised in terms of collection and appropriate allocation
Follows core Accounts Receivable processes to ensure highly accurate customer payment collection and subsequent allocation
Execute unallocated credits (UCRs)
Execute unidentified payments & collection posting (matching in MSNav)
Ensures all Accounts Receivable KPIs / KIIs are delivered against working closely with other CSC teams, branch and finance team to ensure performance / customer satisfaction achieved.
Conducts customer payment process review constantly
Personally responsible for payment allocation and associated MSNav master data payment accuracy
Executes identified OTC / Finance programmed regarding payment processes and works closely with Commercial and Shared Services to ensure coordinated delivery of results.
Responsible for assistance in report creation where required.
Works with branch teams (Ops, Productions, Distribution) to ensure coordinated approach re OTC accounts receivable process.
Qualifications :
Graduate of a four-year course, preferably accountancy or business related
2 years + experience in Account Receivables, Customer Service, Finance, Commercial, Sales, Marketing or other related roles.
Excellent understanding of the business, ideally with an in-depth knowledge of customer service operation / commercial / sales support / billing and OTC processes
Good negotiation, complex payment and allocation issues skills
Able to establish credibility with internal / external customer
Enhanced analytical skills
Good knowledge of order to cash process
Create a job alert for this search
Analyst • Taguig, Metro Manila, Philippines
Related jobs
Promoted
Call Center Sales Representative I (Entry-Level)
MCI CareersSan Fernando, Pampanga, Philippines
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show moreLast updated: 30+ days ago
Promoted
Call Center Sales Representative
MCI CareersSan Fernando, Pampanga, Philippines
JOB TYPE : Full-Time POSITION OVERVIEW : .MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across m...Show moreLast updated: 30+ days ago
Promoted
566460BR Order to Cash Subject Matter Expert
half the skyQuezon City, NCR, Philippines
At IBM, we know that transformation drives change, and it is in our DNA to continuously transform.Our Business Transformation Consultants help drive large scale change that spans IBM business units...Show moreLast updated: 30+ days ago
Promoted
SME - Banking and Finance Account (Clark) | Onsite | ForPooling
TASQ Staffing SolutionsAngeles City, Pampanga, Philippines
Bachelor's degree graduate, any field.Experience in handling escalation calls.Minimum of 3 years work experience as an SME in BPO / shared services industry.
Excellent oral and written communication.G...Show moreLast updated: 30+ days ago
Promoted
Team Lead - Collections (Ortigas)
EastWest BankMetro Manila, Philippines
In this role, you will lead and manage a team of collection agents to ensure performance targets are met or exceeded.You will be responsible for call monitoring, coaching, performance analysis, and...Show moreLast updated: 30+ days ago
Promoted
Collection Clerk
Dempsey Resource Management Inc.,PLAZA, LORENZO RUIZ, BINONDO, National Capital Region, Philippines
Collaborating on debt collection strategies with other departments.Enacting debt recovery plans that adhere to the FDCPA.
Contacting debtors by telephone to negotiate debt recovery.Preventing recurr...Show moreLast updated: 1 day ago
Promoted
Operations Assistant - HDMF Financing
Filinvest GroupMuntinlupa City, Metro Manila, Philippines
FILINVEST COMPANY : FILINVEST LAND INC.POSITION : Operations Assistant - HDMF Financing.The Customer Financing HDMF Associate processes the housing loan applications and service requests regarding HD...Show moreLast updated: 30+ days ago
Promoted
Sr. Credit Manager
HRTXMuntinlupa, Metro Manila, Philippines
The Credit Manager will lead the companys credit risk management efforts, ensuring the soundness of credit policies and the healthy extension of credit to clients.
This role involves evaluating cust...Show moreLast updated: 30+ days ago
Promoted
Store Cashier - Olivarez Plaza Los Banos
MR DIY PhilippinesLos Baños, Laguna, Philippines
Candidate must possess bachelor’s degree (on Business course or any 4 year course).Has sufficient background in cashiering, preferably with POS experience.
Has the ability to provide quality custome...Show moreLast updated: 30+ days ago
Promoted
Order to Cash Analyst (Debt & Collection)
CITADELTaguig, Metro Manila, Philippines
Performs in delivery capacity to ensure all OPCOS customer payments are received at LBU level and fully optimized in terms of collection and appropriate allocation.
Follows core Accounts Receivable ...Show moreLast updated: 30+ days ago
Promoted
QA - Banking and Finance Account (Clark) | Onsite | For Pooling
TASQ Staffing SolutionsAngeles City, Pampanga, Philippines
Experience working in the BPO Industry is an advantage.Preferably with background or knowledge in Banking and Financial.Excellent oral and written communication.
Good problem-solving skills and abil...Show moreLast updated: 30+ days ago
TASQ Staffing SolutionsAngeles City, Pampanga, Philippines
Experience working in the BPO Industry is an advantage.Preferably with background or knowledge in Banking and Financial.Excellent oral and written communication.
Good problem-solving skills and abil...Show moreLast updated: 30+ days ago
Promoted
Store Cashier - Angono
MR DIY PhilippinesAngono, Rizal, Philippines
Candidate must possess bachelor’s degree (on Business course or any 4 year course).Has sufficient background in cashiering, preferably with POS experience.
Has the ability to provide quality custome...Show moreLast updated: 30+ days ago
AR Billing Analyst (McKinley Taguig) | Onsite
TASQ Staffing SolutionsTaguig, Metro Manila, Philippines
Quick Apply
Ensures accuracy and integrity of financial records related to retail customer accounts.Reconciling complex to advance customer receivables between different sources.
First point of contact with var...Show moreLast updated: 7 days ago
Promoted
Senior Team Lead
Gear IncMuntinlupa City, Metro Manila, Philippines
The STL is expected to mentor team leaders, manage escalations, guide productivity, and help improve operational workflows based on data insights and volume trends.
They serve as a key link between ...Show moreLast updated: 30+ days ago
Promoted
Junior Collections Analyst (Hybrid) | Taguig
TASQ Staffing SolutionsTaguig, Metro Manila, Philippines
Strong English communication (spoken & written).Multinational company experience preferred.Organized, analytical, good with deadlines.
B2B collections / credit control experience is a plus.Willing to ...Show moreLast updated: 30+ days ago
Promoted
Collection Manager
HRTXMuntinlupa, Metro Manila, Philippines
The Collection Manager will be responsible for overseeing the companys collection operations, ensuring timely payments, managing delinquent accounts, and maintaining healthy cash flow.This role pla...Show moreLast updated: 30+ days ago
Promoted
Frontline, Collections and Ledger Management TeamLead
Filinvest GroupMuntinlupa City, Metro Manila, Philippines
The Frontline, Collections and Ledger Management Section Team Lead closely monitors the daily productivity of staffs to ensure that all accounts endorsed for callout will be contacted in all effort...Show moreLast updated: 30+ days ago