Senior Collections Agent

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries, and we are looking for a Senior ollections Agent to join our team. Our teams are collaborative, vibrant, fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Job Responsibilities

• Organize work list to prioritize by outstanding receivables, risk levels, pay history, and overall customer value
• Analyze accounts receivable information to determine priority.
• Reconcile transactions and accounts
• Resolve any dispute cases to a mutual satisfactory end between customers and the company
• Monitoring of collection status and regularly obtaining and updating the information related to the collection
• Responsible for overdue account management and overdue collection through telephone calls and emails
• Resolves customer billing problems in a timely manner to expedite cash flow and minimize accounts receivable delinquency. This includes issuance of credit memos, documentation support, and other account adjustments as deemed necessary and appropriate
• Collects outstanding accounts receivables through assertive but polite direct telephone contact with customers
• Follow up payment of past due invoices and obtain details of payments from customers

Requirements

Working Conditions

Ready to make an impact?

Be part of a collaborative, vibrant, and fast-growing global team where your ideas drive innovation and efficiency.

Apply now and help us shape the future of smart mobility!