Industry
Marketing & Advertising / Creator Economy
Work Arrangement
Fully Remote
Job Type
Independent Contractor, Full-Time
Work Schedule
Standard business hours with regular daily syncs; must be available for coordination with US-based teams
Locations
Philippines
LATAM (Mexico, Colombia, Brazil, Argentina)
Other remote regions with strong English communication and role-relevant experience
About Pearl Talent
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Hear why we exist, what we believe in, and who we’re building for : WATCH HERE
Why Work with Us?
At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.
About the Company
Our client is a fast-growing startup in the creator economy space, helping brands and social media influencers collaborate more effectively. The team is rapidly scaling and manages a high volume of influencer-focused campaigns for global markets.
Role Overview
The Customer Success Manager will lead and manage influencer marketing campaigns end-to-end, ensuring exceptional results for clients and strong, ongoing relationships with influencers. You will serve as a key liaison between brands, influencers, and internal teams, driving campaign success, optimization, and client satisfaction. This role requires someone deeply connected with influencer culture, trends, and the social media landscape.
Your Impact
- Strengthen client relationships through excellent execution, communication, and strategic insights.
- Drive measurable campaign ROI through effective influencer sourcing, negotiation, and optimization.
- Support revenue growth by identifying upsell opportunities and improving campaign processes.
- Move quickly—helping source influencers within tight timeframes and supporting day-to-day campaign operations.
Core Responsibilities
Manage and execute influencer campaigns from start to finish.Source influencers (50+ per campaign when needed) and negotiate partnerships to secure optimal outcomes.Maintain clear, consistent communication with both clients and influencers.Provide thorough influencer briefings to ensure alignment with campaign objectives.Optimize campaigns using performance data and insights.Assist clients throughout the campaign lifecycle to ensure satisfaction and retention.Collaborate with brands to create and manage long-term influencer marketing budgets.Work closely with internal teams to ensure smooth workflow and campaign execution.Identify upsell and cross-sell opportunities within existing accounts.Track competition activity and influencer marketing trends, sharing insights with product and marketing teams.Prepare regular reports on campaign performance, outreach activity, and revenue opportunities.Participate in daily team meetings and syncs with the US-based team.Requirements
Must-Haves (Required)
Bachelor’s degree in Marketing, Business, Communications, or a related fieldAt least 2 years of experience managing influencer campaigns or paid media (brand-side preferred)Strong familiarity with influencer culture, creator niches, and social media trendsProven ability to communicate and negotiate effectively with influencersAbility to work in a fast-paced, high-volume environment with quick turnaround timesStrong relationship-building, communication, and organizational skillsAbility to rapidly source and close influencers (1–2 days for 50 influencers when needed)Solid written communication skills (accent not important)Nice-to-Haves (Preferred)
Experience working in the creator economy or social media marketing industryPrior experience in customer success or account management rolesExposure to influencer marketing tools or CRM systemsTools Proficiency
Must-Haves (Required)
Email Outreach Tools
Must be comfortable sending high-volume outreach, follow-ups, and campaign communication via tools such as :Eg. Gmail, Outlook, Apollo, Instantly, HubSpot email sequences
Communication & Collaboration Tools
Able to conduct client and influencer calls, internal syncs, and team coordination through tools like :Eg. Zoom, Google Meet, Slack, Microsoft Teams, WhatsApp (for influencer comms)
Nice-to-Haves (Preferred)
Influencer Management Platforms
Experience using platforms that support influencer sourcing, tracking, and campaign automation, such as :Eg. Afluencer, Aspire, Grin, Upfluence, Modash, Creator IQ
CRM or Campaign Tracking Tools
Familiarity with systems used to manage client accounts, influencer lists, and campaign stages, including :Eg. HubSpot, Notion, Trello, Asana, Monday.com, Airtable, Google Sheets
Benefits
Competitive Salary : Based on experience and portfolio qualityRemote Work : Fully remote—work from anywherePerformance-Based Bonus : Based on creative quality and timely project deliveryCreative Growth : Long-term opportunity to lead major campaigns or projectsGenerous PTO : In accordance with company policyHealth Coverage for Philippines-based talents : HMO coverage after 3 months for full-time employeesDirect Mentorship : Guidance from international industry expertsLearning & Development : Ongoing access to resources for professional growthOur Recruitment Process
ApplicationScreeningTop-Grading InterviewSkills Assessment (1 internal, 2 from the client)Client InterviewJob OfferClient OnboardingReady to Join Us?
If you’re a passionate storyteller with a sharp eye for detail and a love for crafting visual experiences that connect, we’d love to see your work. Apply now and take your editing career to the next level — creating content that inspires, informs, and captivates.