Customer Service Assistant

Customer Service Assistant - BGC

Post Date :  Thursday, March 16 2023 to Tuesday, May 16 2023

Customer Service Assistant #1

JOB DESCRIPTION

A customer service associate assists customers with inquiries related to a

commpany’s products and services. Customer service associates maintain adequate company and product knowledge to provide proficient service. Also known as customer service representative.

• Customer Service Associate Responsibilities :
• Attending training sessions to grow knowledge of products and to

develop customer service skills.

departments.

progress of their inquiries.

Performing other duties as the need arises.

JOB REQUIREMENTS

Graduate of any course

With CSA experience is a plus

Customer Service Assistant #2 Brief Job Description : Connect and Celebrate Task Create and sending birthday e-card Endorsement of new hires to distro list PIC to add them in their respective distribution list and adding for SRO and MGF Support data for the Recognition board Admin Creation of PR via SAP Creation of GR Endorsement of Payment Support with task like buying of water and meals for activities etc. Updating of the local roadmap  Meeting / Activity and Event Management (we have at least 4 activities per month) Execute layout design Coordinate with facility and HK for the ff : Gate pass Parking needs Blocking of meeting rooms / venue Event set up Post event clearing Creation of all needs for the event like attendance sheet etc. Participate in all events to ensure all is well  File Management for We4Us (New) Gather minutes of the meeting per Collab Updating of yammer members Checking of the completeness of the distro list Create minutes of the meeting for We4Us Meeting set up Maintain and update the OneNote  Center Management Report Set up meeting for ESH and Facilities meeting Maintain the OneNote Follow up on agreed actions  Facilities (New) Checking of the monitors for agreed content Reporting of concerns per floor Inventory of center give aways  Filing of Documents Endorse invoices to lobby guard Arrange photos per activity Keep all hard copies of documents  PEZA reporting Fill up the activities part Endorse  All center reporting Update the center KPI in our MBS master file for center management and We4Us Managing other concerns Job Requirement :

Graduate of any medical related course

With CSA experience is a plus