Legal Counsel Operations

About the Role

We’re hiring a Legal Counsel Operations to oversee and manage employment-related legal matters within the Operations and People teams. This role serves as the primary legal partner for VA performance management, PIP (Performance Improvement Plan) enforcement, and coaching-related disputes, ensuring all processes align with company policy, labor law, and ethical standards. The ideal candidate combines strong legal acumen with practical understanding of workforce operations and risk mitigation in a global remote setup.

₱70,000 - ₱90,000 a month

Key Responsibilities

• Provide legal guidance on VA-related disciplinary actions, coaching documentation, and PIP enforcement.
• Advise Operations, QA, and People teams on compliant handling of performance and behavioral issues.
• Draft and review legal documents including PIP templates, termination notices, compliance advisories, and dispute correspondence.
• Conduct fact‑finding investigations and assess potential legal exposure in coaching or disciplinary escalations.
• Represent or prepare responses for employment‑related claims, mediation, or arbitration involving VAs or internal personnel.
• Ensure all VA management procedures comply with Philippine labor laws and internal governance standards.
• Collaborate with Compliance and HR to strengthen policy frameworks and documentation for due process and fairness.
• Provide training and guidance to supervisors and People Ops staff on legal documentation and defensible performance management practices.
• Maintain detailed records of legal actions, case resolutions, and preventive recommendations.
• Serve as the liaison between Operations and external legal counsel, when escalations require formal representation.

Qualifications

Preferred Skills

Department : People Operations

Work Setup : Remote / Hybrid

Compensation : PHP 70,000–90,000 / month (based on experience and performance)

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