Call Center Agent | Travel & Hotel Account (Hybrid) | Bacolod Site
Provide high-quality customer service to the customer, and ensure a smooth flow of inquiries and complaints via email or chat.
- Ensure all responses to customers and clients are given with sincerity and compassion.
- Ensure that all customer inquiries are rightfully attended to on a timely basis
- Resolve queries of the customer by encoding the standard replies through e-mail within the assigned
WIRED INTERNET CONNECTION - 25mbps download and 15mbps upload
Willing to work at home and on site (HYBRID)
Candidate must be residing within Negros Occidental
Candidate must be residing within Negros Occidental
- At least High School graduate or Senior High School graduate.
- Good to excellent English communication skills
- Computer literate and good web navigation skills
- Willing to work shifting schedules including graveyard, weekend, and holiday shifts.
- Available to start ASAP
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WE ARE HIRING FOR CALL CENTER AGENTS WHO ARE WILLING TO START ASAP (ON SITE)! SALARY PACKAGE. Up to Php18,000 (to be based on experience) WORK LOCATIONS. Bacolod JOB DESCRIPTION A Call Center Representative takes inbound and makes outbound calls with customers. RESPONSIBILITIES. Managing large amounts of inbound and outbound calls in a timely manner. Following call center. scripts. when handling different topics. Identifying customers' needs, clarify information,