Job Description
We’re hiring a Director of Quality and Clinical Compliance to lead quality assurance and regulatory alignment across our clinical operations, with a focus on prosthetics and orthodontics. You'll define QA standards, run case audits, reduce rework / error rates, and ensure we stay compliant with all clinical and operational requirements
KEY RESPONSIBILITIES
- Define and implement QA standards and protocols across clinical operations.
- Conduct regular case audits to ensure adherence to clinical best practices in prosthetics and orthodontics.
- Monitor and control error thresholds and rework rates , implementing corrective actions where necessary.
- Lead CAPA (Corrective and Preventive Action) processes to resolve systemic issues and prevent recurrence.
- Ensure all compliance documentation is accurate, updated, and audit-ready.
- Partner with clinical and operations leaders to align outputs with regulatory, accreditation, and industry standards .
- Develop training and education programs to continuously improve quality awareness and compliance.
- Report on quality metrics, risks, and improvements to executive leadership.
Requirements
Bachelor’s degree in Healthcare, Dentistry, Dental Technology or related field (advanced degree preferred).10+ years of experience in quality assurance and compliance within healthcare, dental, or medical device industries .Proven track record of designing and enforcing QA programs that measurably reduced errors and rework.Strong experience with case audits, CAPA, and clinical documentation standards .Deep knowledge of clinical compliance, healthcare regulations, and quality frameworks .Demonstrated ability to balance clinical excellence with operational throughput in SLA-driven environments.Excellent leadership, communication, and stakeholder management skills.Highly organized, detail-oriented, and proactive in problem-solving and process improvement.Requirements
Designed / enforced QA in healthcare / dental; reduced errors / rework measurably. Comfortable with case audits, CAPA, and clinical documentation. Balances clinical rigor with ops throughput in SLA environments.