US Healthcare Account - Team LeadHRTX • Cebu City, Cebu, Philippines
US Healthcare Account - Team Lead
HRTX • Cebu City, Cebu, Philippines
30+ days ago
Job descriptionMonitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures. Report updates to management. Provide basic on-the-job training for direct reports and serve as a resource to address questions related to the policies, processes and procedures. Monitor, identify and resolve performance / behavior / attendance issues using prescribed performance management techniques. Adjust to the needs of meeting service level agreements under supervision of Manager. Ensure training needs of team members are met. Successfully complete all client related training and keep record of the same. Hold team briefings on a daily basis with the team. Communicate all process and client changes to direct reports within specific timelines and keep record of such updates. Act as a single point of contact for the assigned team members for all their job related needs and create a harmonious work environment. Escalate performance related issues with respect to assigned team members to Managers on a timely manner (PIP).
Qualification :
- Total of 2-5 years of experience in the US BPO / Healthcare industry
- Bachelors degree in Nursing
- Minimum 1-2 years of Team Lead experience in a US Healthcare account
- Excellent Leadership & Interpersonal relationship
Job Description :
Create a job alert for this search
Team Lead • Cebu City, Cebu, Philippines
Related jobs
US Healthcare Team Lead
HRTX • Cebu City, Cebu, Philippines
Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures.
Provide basic on-the-job trainin...Show more
Last updated: 30+ days ago • Promoted
Team Lead
TASQ Staffing Solutions • Cebu, Philippines
TL in a Contact Center (Healthcare account).Well versed in a Healthcare account (US benefits).Knowledge : Conflict / Complaints management, HIPAA.
Supervise and lead a team of representatives, providin...Show more
Last updated: 30+ days ago • Promoted
Team Leader (PHRN)
HRTX • Cebu City, Cebu, Philippines
Total of 2-5 years of experience in the US BPO / Healthcare industry.Minimum 1-2 years of Team Lead experience in a US Healthcare account.
Excellent Leadership & Interpersonal relationship.Oversee dai...Show more
Last updated: 30+ days ago • Promoted
US Healthcare Account - Team Lead
HRTX • Cebu City, Cebu, Philippines
Total of 2-5 years of experience in the US BPO / Healthcare industry.Minimum 1-2 years of Team Lead experience in a US Healthcare account.
Excellent Leadership & Interpersonal relationship.Monitor act...Show more
Last updated: 30+ days ago • Promoted
Team Lead (PHRN)_Cebu (Up to 60K)
HRTX • Cebu City, Cebu, Philippines
RECENT clinical experience in the Emergency Department.Solid understanding of anatomy & physiology, including how body systems function and an understanding of disease processes.Comprehensive under...Show more
Last updated: 30+ days ago • Promoted
BPO- Healthcare Team Lead
HRTX • Cebu City, Cebu, Philippines
Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures.
Provide basic on-the-job trainin...Show more
Last updated: 30+ days ago • Promoted
Operations Team Lead (PHRN license required)
HRTX • Cebu City, Cebu, Philippines
Total of 2-5 years of experience in the US BPO / Healthcare industry.Minimum 1-2 years of Team Lead experience in a US Healthcare account.
Excellent Leadership & Interpersonal relationship.Monitor act...Show more
Last updated: 30+ days ago • Promoted
Call Center Healthcare Team Lead - Cebu City (Weekendsoff)
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
About the Job : Team Lead—Healthcare (Cebu).US Business hours; Weekends off.Preferred Healthcare experience.Insurance background, claims processing, US benefits.Show more
Last updated: 30+ days ago • Promoted
Sr. Team Lead
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
Minimum 3 years of exposure as a Sr.Group Lead handling team leaders (TLs) in BPO.Experience must be in voice account support (any LOB would do).
Preferably someone who has a good background in oper...Show more
Last updated: 30+ days ago • Promoted
Sales Team Lead (Cebu) | Onsite
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
HMO Health Insurance avail on the 4th Month -(Employee + 1 Free Dependent).At least 2 years of experience as a Sales Team Lead in a contact center environment.
At least college level education.Has s...Show more
Last updated: 30+ days ago • Promoted
Call Center Healthcare Team Lead - Cebu City (Weekends off)
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
About the Job : Team Lead—Healthcare (Cebu).US Business hours; Weekends off.Preferred Healthcare experience.Insurance background, claims processing, US benefits.Show more
Last updated: 30+ days ago • Promoted
Team Lead - Cebu
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
TASQ is looking for a travel call center team lead to work on-site either in F.The pre-screening interview will be done over-the-phone.
About the job Team Lead - Travel Account (Cebu).Shift Schedule...Show more
Last updated: 30+ days ago • Promoted
Account Coordinator / BPO Team Leader (Cebu -Hybrid)
STAFFVIRTUAL • Cebu City, Cebu, Philippines
STAFFVIRTUAL is looking for a detail-oriented and proactive Account Coordinator to support day-to-day operations, ensure smooth coordination between clients and internal teams, and help drive overa...Show more
Last updated: 30+ days ago • Promoted
Team Lead - Travel Account
TASQ Staffing Solutions • Cebu, Philippines
Rotational (24 / 7) | No Fixed Day Off.Responsible for managing team of associates.Independently handle, assist the customer to determine problems and provide resolutions on any customer care issues ...Show more
Last updated: 30+ days ago • Promoted
Healthcare Team Lead - Cebu (weekends off)
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
About the job Team Lead - Healthcare (Cebu).US Business hours; Weekends off.Well versed in a Healthcare account (US benefits).
Has relevant experience in supervisory role for 2 years.Knowledge : Conf...Show more
Last updated: 30+ days ago • Promoted
Sales Team Leader / Coach - Cebu
TASQ Staffing Solutions • Cebu City, Cebu, Philippines
TASQ is looking for a sales team leader for a travel and tours account to start ASAP.The pre-screening interview will be done over the phone.
The HR interview and final interview will be done on-sit...Show more
Last updated: 30+ days ago • Promoted
Healthcare Team Leader
HRTX • Cebu City, Cebu, Philippines
Monitor activities of Nurses to assess schedule adherence, accuracy, quality, productivity, timeliness and compliance with job requirements, policies and procedures.
Provide basic on-the-job trainin...Show more
Last updated: 30+ days ago • Promoted
Nurse Team Lead
HRTX • Cebu City, Cebu, Philippines
At least 12 years of experience.Proven leadership abilities with strong interpersonal and team management skills.Show more
Last updated: 30+ days ago • Promoted