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Social Media & Dispatch Support
Social Media & Dispatch SupportArch Enterprise, Inc. • Philippines
Social Media & Dispatch Support

Social Media & Dispatch Support

Arch Enterprise, Inc. • Philippines
12 days ago
Job description

Job Title : Business Relations Support Associate (Remote – Full-Time Contract)

Location : Remote (Philipines Required)

Hours : Monday–Friday, 8 : 00 AM – 5 : 00 PM Eastern Time

Company Base : Atlanta, GA

Employment Type : Full-Time Contract

Compensation : $650.00 per month (paid weekly)

About the Role

Our Company is seeking a Business Relations Support Associate to support our growing operations as we expand from a regional to a national service provider for Information Technology in Networking, Cabling and Telecommunications. This role is ideal for a highly organized, self-motivated professional who can manage multiple responsibilities in a fast-paced, remote environment and who takes ownership of their work.

This position plays a key role in social media presence, website support, and high-priority project coordination , including dispatching support for select clients. Dispatching and internal systems training will be provided for the right candidate with relevant scheduling or project coordination experience.

Who We’re Looking For

This role is not for someone who simply waits for instructions.

We are looking for a high performer —someone who :

  • Is hungry to grow professionally
  • Takes ownership and initiative
  • Wants to be a key contributor in a small but growing company
  • Is not afraid to lead, suggest improvements, and be part of meaningful growth
  • Understands that their effort directly impacts company success and future opportunities

Key Responsibilities

Business & Client Communications

  • Serve as the first point of contact for inbound communications from social media platforms and the company website
  • Filter, organize, and route inquiries to the appropriate internal teams
  • Maintain professional, timely, and brand-aligned responses
  • Social Media & Content Creation

  • Create and publish social media content using Canva and AI-based tools
  • Manage posting schedules and ensure consistent brand presence
  • Actively support social media growth and engagement
  • Identify opportunities to improve visibility, reach, and messaging
  • Website Support

  • Assist with basic website content updates and maintenance
  • Coordinate updates with leadership and external vendors as needed
  • Project Coordination & Dispatch Support

  • Assist with scheduling and coordinating onsite projects for priority clients
  • Monitor active jobs remotely and ensure timelines, technician assignments, and updates are properly managed
  • Communicate clearly with internal teams and clients regarding project status
  • Maintain accurate documentation and follow-up from project start to completion
  • Required Qualifications

  • Experience in social media management, content creation, or digital communications
  • Experience in scheduling, dispatching, or project coordination (training provided for internal systems)
  • Strong written and verbal communication skills
  • Strong phone and email etiquette communication (This is NOT a digital role - phone calls are required)
  • Highly organized with strong attention to detail
  • Comfortable working independently in a fully remote environment
  • Proactive problem-solver who can make decisions and take initiative
  • Familiarity with Canva and AI-assisted content tools
  • Professional demeanor and ability to manage high-priority client interactions
  • Remote Work Requirements

    All applicants must have :

  • A personal laptop or desktop computer
  • A minimum of two (2) screens total
  • Reliable high-speed internet
  • At least one reliable backup internet option (mobile hotspot, alternate ISP, or alternative work location)
  • Contractors are expected to :

  • Plan ahead for scheduled outages
  • Maintain work availability during weather-related disruptions when safely possible
  • Have contingency plans, including alternative work locations if required
  • Compensation & Contract Details

  • $650.00 per month , paid weekly
  • Full-time contract
  • No benefits or paid time off at this time
  • Compensation increases are based on company growth, performance, and the contractor’s direct impact on business results
  • If you want to be part of a team where your contributions matter and your growth aligns with the company’s growth, we want to hear from you.

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    Social Media Dispatch Support • Philippines

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