BPO Agents for Healthcare Account - Fresher

We are looking for Customer Service Representatives to join our Healthcare Account team. This role is open to high school graduates, including freshers with no prior BPO experience. If you're looking to start a rewarding career in the BPO industry while supporting clients with healthcare-related concerns, this opportunity is for you. Paid training provided.

Key Responsibilities :

Handle inquiries related to healthcare plans, coverage, and claims.

Assist customers in understanding benefits, authorizations, and provider information.

Provide accurate and timely responses through voice or non-voice channels (depending on assignment).

Maintain confidentiality of sensitive healthcare data.

Document all interactions accurately and comply with healthcare regulations and company policies.

Qualifications :

High school graduate (K-12 or Old Curriculum).

No BPO experience required – fresh graduates and first-time job seekers are welcome.

Good English communication skills (spoken and / or written).

Basic computer literacy and typing skills.

Willing to work onsite and on a shifting schedule, including weekends and holidays.

What We Offer :

Paid training with salary from Day 1

Competitive base salary and incentives

HMO coverage upon regularization

Career growth and development opportunities

Positive and supportive work environment