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Director of Commercial Strategy

Director of Commercial Strategy

Mandarin Oriental Hotel Group LimitedMakati, Metro Manila, Philippines
2 days ago
Job description

About the job

We are looking for a strategic Commercial Director who will lead all revenue-generating functions, including sales, marketing, revenue management, and distribution. This role is responsible for driving business growth, optimizing profitability, and aligning commercial efforts with market trends and brand positioning. Through strategic planning and cross-departmental collaboration, the Director ensures the hotel achieves its commercial targets. This position reports to the General Manager.

As Director of Commercial Strategy, you willresponsible for the following duties :

  • Develops the hotel’s commercial strategy and business outlook in line with brand guidelines.
  • Collaborates with the Director of Revenue on pricing, inventory management, channel distribution, and market segmentation strategies.
  • Defines sales strategies and coordinates efforts between Regional Sales Offices, Corporate Revenue Management, Marketing & Communications, and on-property leadership.
  • Communicates and implements commercial strategies, adapting them as market conditions evolve.
  • Works with Marketing & Communications to develop targeted marketing propositions and campaigns.
  • Identifies future revenue opportunities and communicates strategies to sales and marketing teams.
  • Evaluates effectiveness of sales channels and optimizes budget allocation accordingly.
  • Monitors competitors’ activities, including pricing, offers, renovations, and inventory.
  • Manages the annual sales budget and controls expenditures through monthly forecasts.
  • Prepares the hotel’s annual budget and marketing plan in collaboration with Marketing and Revenue teams.
  • Analyzes business trends, booking pace, market share, and competitor performance regularly.
  • Communicates key local events and implements event-specific revenue strategies.
  • Ensures timely and accurate processing of reservation inquiries to capture demand data.
  • Utilizes reservation, sales, and revenue management systems (e.g., SynXis, IDeaS, Delphi) effectively.
  • Demonstrates strong business acumen with the ability to analyze financial statements, revenue reports, and market data.

As Director of Commercial Strategy we expect from you :

  • Proven experience in commercial strategy, sales, or revenue management within the luxury hospitality sector.
  • Strong leadership and cross-functional collaboration skills.
  • Excellent analytical abilities with experience in data-driven decision making.
  • Deep understanding of market trends, competitor analysis, and customer behavior.
  • Demonstrated success in driving revenue growth and achieving commercial targets.
  • Expertise in budgeting, forecasting, and financial analysis.
  • Strong communication and negotiation skills.
  • Proficiency with hotel sales and revenue management systems (e.g., SynXis, IDeaS, Delphi).
  • Ability to manage multiple projects and lead diverse teams.
  • Degree in Hospitality, Business Administration, Marketing, or a related field preferred.
  • Fluency in English; additional languages are a plus.
  • Our commitment to you

  • Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously
  • MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  • Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  • We’re Fans. Are you?

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    Director Of Strategy • Makati, Metro Manila, Philippines

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