PHL - Supply Chain Coordinator

Job Title : Supply Chain Coordinator

Contractor Fee : $2,000 / month (USD)

Work Arrangement : Remote

Engagement Type : Independent Contractor

Commitment : Full-time (Approx. 40 hours / week)

Company Overview :

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.

About This Role :

We are seeking a detail-oriented and proactive Supply Chain Coordinator to join our team. This role is critical to ensuring smooth operations across our supply chain, from transportation management to inventory control. The ideal candidate will have strong organizational skills, excellent communication abilities, and experience in supply chain operations.

Key Responsibilities :

• Transportation & Logistics Management

Coordinate, book, and monitor transportation for products; ensure timely and cost-effective delivery.

Maintain relationships with freight carriers and logistics partners.

Manage inbound shipments in WMS and maintain accurate shipping / receiving records.

Track inventory levels across all SKUs and storage locations; proactively alert teams of low stock.

Collaborate with Customer Experience (CX) to manage out-of-stock situations.

Maintain accurate inventory records and reconcile discrepancies.

Troubleshoot and manually process order-related issues.

Work with CX team to resolve customer inquiries and ensure order accuracy.

Ensure timely fulfillment of all orders.

Manage invoicing processes and ensure billing accuracy.

Maintain organized financial transaction records.

Handle data and invoices for month-end close processes.

Create, place, and track purchase orders; manage production schedules.

Coordinate with vendors, maintain relationships, and escalate delays / issues.

Maintain organized records of all vendor and co-man documents.

Software / Platforms / Tools :

MS Excel

Google Sheets

Inventory Management Systems

ERP Systems

Order Management Platforms

WMS (Warehouse Management Systems)

Slack

Google Suite

CRM Systems

Freight Management Tools

Project Management Tools (e.g., Asana, Trello)

Qualifications :

3-5 years of freelancing experience

Strong written and verbal English communication skills (C1 / C2 level)

2+ years of experience in supply chain, logistics, or operations

Strong proficiency in Excel / Google Sheets and inventory management systems

Excellent organizational and time management skills

Strong written and verbal communication abilities

Experience with ERP systems and order management platforms

Ability to work independently and manage multiple priorities

Problem-solving mindset with attention to detail

Shift Schedule :

Monday to Friday, 9 : 00 AM to 5 : 00 PM US EST