Intake Specialist *INTERNATIONAL CANDIDATES*

The ideal candidate has prior intake, call center, or legal support experience, strong English communication skills, and is comfortable working in a fast-paced remote environment.

Key Responsibilities

• Handle inbound and outbound calls with potential clients
  

• Conduct client intake interviews and gather relevant case information
  

• Accurately document client details in the case management system
  

• Screen potential cases based on established criteria
  

• Schedule consultations for attorneys or case managers
  

• Provide clear, professional communication to prospective clients
  

• Maintain confidentiality and professionalism at all times
  

Qualifications

• 1+ year of intake, call center, customer service, or legal support experience
  

• Strong spoken and written English skills (required)
  

• Must be located outside the United States
  

• Ability to work remotely with reliable internet and a quiet workspace
  

• Comfortable handling a high volume of calls
  

• Strong attention to detail and organizational skills
  

• Ability to work U.S. business hours or overlapping hours
  

• Bilingual or multilingual skills are a plus
  

What We Offer

• Competitive compensation based on experience and location
  

• Fully remote role for international candidates
  

• Long-term growth opportunities
  

• Training and ongoing support