Phone Sales & Dispatch Representative (Garage Door Company)

We are hiring a Phone Sales & Dispatch Representative to manage incoming calls, book jobs, and dispatch technicians for our Garage Door service company. This role requires a strong sales mindset, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities

• Answer inbound calls promptly and professionally
• Sell and book garage door services through Housecall Pro
• Dispatch technicians and manage schedules efficiently
• Provide pricing, service information, and availability to customers
• Handle emergency service requests
• Maintain accurate customer records and update work orders
• Upsell services when appropriate
• Follow scripts and meet daily call & booking targets

Requirements