Workforce Planning Manager - Taguig City& NCR

Taguig, PH
Optum, a UnitedHealth Group company
Source : Bossjob
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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get.

Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably.

There's no room for error. Join us and start doing your life's best work.(sm)

The position will provide day to day direction & leadership, be available for routine customer discussions (internal and external) and manage the WFM for UMR and USNAS.

Will be responsible for analyzing customer provided forecast, Capacity Planning, scheduling and realtime management. This is an extremely critical position to cover end to end support to UMR (total -1100 HC) and USNAS (-200 HC)

Positions in this function are responsible for all planning, scheduling, real-time monitoring and management of staffing levels and adjusting as necessary.

Responsible for analyzing, implementing and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans.

Collaborates with business leaders, Finance and other stakeholders to review existing and future workforce needs and ensure alignment with business objectives and financial goals.

Collects, interprets and evaluates workforce metrics to provide data driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning.

Delivers value through actionable insight addressing operation workforce risks and opportunities.

Primary Responsibilities :

  • Manages and is accountable for professional employees and / or supervisors
  • Impact of work is most often at the local level
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and / or re-assignment to different work locations, change in teams and / or work shifts, policies in regards to flexibility of work benefits and / or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment).

The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications :

  • Experience in the design, development and implementation of strategic workforce planning with a very strong focus and ability to execute in a diverse / matrixed organizational environment
  • Solid understanding of WFM fundamentals
  • Highly developed interpersonal skills with the ability to establish and maintain positive working relationships with stakeholders and clients at all levels including people of different cultures
  • Highly developed project management skills and proven ability to deliver organizational projects within designated timelines
  • Well-developed analytical and written communication skills
  • Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone.

So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve.

Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential.

For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

Diversity creates a healthier atmosphere : Optum is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Optum is a drug-free workplace. 2022 Optum Global Solutions (Philippines) Inc. All rights reserved.

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