Sales Supervisor

Job Summary :

The Sales Supervisor is responsible for leading and managing a team of sales representatives to achieve sales targets, increase revenue, and ensure high levels of customer satisfaction. This role involves coaching, performance monitoring, sales strategy execution, and reporting to senior management.

Key Responsibilities :

• Supervise and support day-to-day activities of the sales team
• Set and track sales goals, KPIs, and performance metrics
• Train, coach, and motivate team members to meet or exceed sales targets
• Develop and implement effective sales strategies and plans
• Monitor team performance and provide regular feedback and guidance
• Handle escalated customer inquiries and resolve complaints professionally
• Conduct regular team meetings and individual performance reviews
• Analyze sales data and prepare reports for upper management
• Collaborate with marketing and product teams to align sales efforts
• Ensure adherence to company policies, procedures, and brand standards