IT Director

IT Director role at Crawford & Company

Directs the operation of a comprehensive ICT operation including infrastructure installation and maintenance, security, troubleshooting, policy and procedure direction and administration.

Responsibilities

• Financial
• Assist with forecasting the Departmental Budget
• Corporate IT Asset management for all computer equipment
• Strategically develop and implement Corporate Capital Expenditure plans and forecasts
• Develop cost projections for new projects / initiatives in support of Operations
• Accountable for ongoing budget variation
• Procurement
• Negotiate with vendors and providers
• Development and issuance of RFP / RFQ
• Establish preferred vendor selection
• Extensively plan procurement that supports Corporate project timelines and objectives
• Directs all phases of the procurement cycle
• Manage and maintain vendor relationships
• Special Projects on own initiative and as directed by CIO
• Investigate and research new technologies
• Play a leadership and participatory role in Global ICT initiatives and committees
• Ad-hoc projects and initiatives
• Coordinate the Branch move adds / changes activity
• Human Resources
• Conduct applicable performance reviews
• Review and establish compensation levels
• Monitor absentee report / vacation
• Develop and implement training and development plans
• Infrastructure
• Develop and design standard architecture models
• Research and establish standards
• Accountable for Disaster Recovery architecture and functional viability
• Accountable for Enterprise security and integrity
• Accountable for the Corporate data network, servers, workstation fleet, and storage infrastructure
• Liaise with industry experts to ensure currency with the latest technology
• Ensure the latest emerging technologies are researched and investigated
• Research, select, and implement ongoing support models for new systems and applications
• Administration
• Corporate inventory records
• Development of procedures and policies
• Ensure compliance with standards and various regulatory bodies
• Documentation of configuration standards
• Communication to internal and external stakeholders
• Meet / exceed internal and external SLA measurements

Qualifications

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