Virtual Medical Assistant Appointment Scheduler (On-Site)

MedSpecialized Inc. is looking for a Virtual Medical Assistant!

About the Client: DrCatalyst
DrCatalyst (DrC) is a remote healthcare staffing organization that has over 250 billable staff from the Philippines servicing healthcare companies throughout America. We are looking for Energetic and Highly Fluent English speaking Healthcare Professionals to serve new and existing US Healthcare clinics as inbound and outbound clinical operators during the business hours of our respective clients. Throughout your career you will also get the opportunity to be trained on additional skills such as referral management authorizations medical records prescription coordination eligibility and benefits HEDIS and more.

Work Schedule and Arrangement: Night shift Onsite work

Office Location: 8th floor Skyrise 4B Building IT Park Lahug Cebu City Cebu

Responsibilities:
Answer inbound calls and help for scheduling rescheduling and clinic information.
Make outbound calls for patient appointment reminders wellness checks and more.
Supply EMR notes on all calls conducted looping in onsite personnel and providers.
Google Chat with online personnel as well as separate chats with DRC team members.

Requirements:

Willing to work in our Cebu IT Park office

At least High School Level with 6 months healthcare BPO experience
Medical Allied Grad or Non-Medical Allied Grad
Healthcare BPO experience is an advantage
Excellent English proficiency with strong communication skills
25 wpm or faster
Computer literacy (GMail Google Sheets)
Physically fit to work in a BPO setting
Willingness to work overtime is a plus

Salary and monetary benefits (in PHP):
Monthly salary of 20000 - 30000 (depending on BPO healthcare experience)
New hire bonus of 5000
Attendance bonus of 2000
Monthly Pro-Rated Risk Allowance of 2000

Perks and other benefits:
Paid Training Period
All national Philippines and USA holidays are observed
Paid time offpublic holidays vacation and personal time off
Robust and effective Government Benefits Administration
Lactation breaks (for breastfeeding moms)
Discounted optical services with our partner clinic
Free lunch/dinner and unlimited coffee and ice cream daily (for on site employees)
Free Health insurance with one (1) free dependent
Free Life insurance
Free Accident insurance
Free Mental Health Sessions
Relocation allowance for new hires (from Outside Cebu)
Company-sponsored outings
Interest-based employee clubs (DOTA Basketball Dance Music Photography Yoga)

Our Recruitment Process:

1. Candidate Application Form
2. General Assessment
3. Phone Screening
4. Technical Interview (Virtual)
5. Reference Check
6. Job Offer
7. Training

Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience educational background and potential for growth seen during interviews offers may go higher or lower.

PRO TIP: prepare for that interview and impress the hiring managers!

For more information about our company visit our website: