Client Services Administrator

About the client

Our client is an Asana Solutions Partner and the Authorised Solution Centre for PaperCut in Australia and New Zealand. We help clients and resellers deliver seamless implementations and ongoing success with both Asana and PaperCut solutions.

We operate in a complex, channel-based environment - supporting resellers, end-customers, and internal consultants through structured project coordination, automation, and communication.

About Teamified

Teamified is a talent partner helping companies build exceptional remote teams across IT, software, product, and digital innovation. We collaborate with leading enterprises and fast-scaling tech businesses worldwide to help them access world class talent and accelerate growth. With operations across the globe our mission is to make building high performing global teams simple, fast, and cost-effective. Teamified has hundreds of clients with more than 200 engineers, testers, product managers, designers, and technology experts delivering impactful solutions every day.

Job Summary :

The Client Services Administrator provides day-to-day administrative support to our client’s reseller network and internal teams. This role ensures smooth and accurate processing of customer orders, prompt communication with resellers and end clients, and timely generation of invoices and documentation.

The position is focused on accuracy, responsiveness, and professionalism, supporting both the operational and commercial aspects of our client’s business.

Responsibilities :

Order Processing & Administration

• Process new orders from reseller partners in accordance with our client’s established workflows.
• Enter order and customer details accurately into systems such as Odoo, Asana, and PaperCut portals.
• Verify order details, licenses, and renewals to ensure completeness before processing.
• Coordinate with the operations team and automation specialist to ensure order data flows correctly between systems.

Customer & Reseller Communication

Invoicing & Financial Support

Operational Support

Requirements : Essential

Desirable

Ideal Candidate Traits

Why Join our Client

Benefits :

If you possess the required skills and are eager to contribute to our team's success, we encourage you to apply for this exciting opportunity. Apply now!