NDIS Virtual Assistant

Job Description

This is a remote position.

Job Overview : We are looking for a reliable and detail-oriented NDIS Admin Support professional with rostering experience to support a busy Australian NDIS provider. You’ll play a key role in coordinating schedules, maintaining accurate participant and staff records, and ensuring smooth day-to-day admin operations using Brevity .

This role suits someone with strong communication skills, excellent attention to detail, and experience working in an NDIS environment (or closely similar healthcare / community services setting).

Key Responsibilities

• Rostering & Scheduling

Create, manage, and update staff rosters in line with participant support requirements

NDIS Admin & Participant Support

Compliance & Documentation

Monitor and track compliance items (e.g., worker checks, certifications, expiry dates)

Ensure records are complete, consistent, and stored correctly in Brevity

Assist with internal audit preparation and general quality / compliance admin tasks

General Administration

Manage inbox / admin requests and respond professionally

Prepare summaries, reports, and updates for the operations team

Support coordination tasks across the wider team as needed

Requirements

Bachelor's Degree in Office Management or any relevant field

Must have at least three (3) years of experience in NDIS admin support , healthcare admin, or disability services administration

Experience supporting an Australian NDIS provider remotely

Experience using a participant management system — Brevity strongly preferred

Understanding of NDIS terminology (participants, supports, service agreements, incidents, etc.)

Demonstrated rostering / scheduling experience (NDIS or care rosters strongly preferred)

Strong written and verbal English communication skills

High attention to detail and confident handling sensitive information

Ability to work independently from home with reliable internet and a professional workspace

Strong time management and ability to manage competing priorities

Benefits

Requirements

Understanding of NDIS terminology (participants, supports, service agreements, incidents, etc.) Demonstrated rostering / scheduling experience (NDIS or care rosters strongly preferred)