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Telco Technical Assistant - Non Voice - Chat / Email
Caldwell CommunicationsPasig, National Capital Region, PH13 days ago
Job descriptionHigh School Graduate (Old Curriculum or SHS Graduate – New Curriculum) College undergraduates and fresh graduates are welcome Must be at least 18 years old Strong oral and written English communication skills Willing to work onsite and on a shifting schedule (including holidays and weekends) Must currently reside in Metro Manila Paid training with full salary Competitive monthly salary Performance-based incentives and bonuses 13th Month Pay HMO coverage upon regularization Government-mandated benefits (SSS, PAG-IBIG, PhilHealth) Career growth opportunities through training and promotions Supportive and inclusive workplace environment
We’re hiring Customer Service Representatives to join our Telecommunications Account. Whether you’re a fresh graduate, a first-time job seeker, or someone looking for a stable career path, this is your chance to join a company that values growth, teamwork, and performance.
What You’ll Do
- Assist customers with telecom products, billing, services, and technical concerns
- Deliver accurate information and offer effective solutions
- Provide professional, courteous, and efficient customer service
- Manage customer complaints and work toward quick resolution
- Maintain proper documentation of each interaction in the system
Who Can Apply
What We Offer
We’re hiring fast — don’t miss your chance to start a fulfilling career in customer service!
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Technical Assistant • Pasig, National Capital Region, PH
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